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Upper Scioto Valley Schools

It's a Great Day to Learn

Technology Department

Technology

 

Troubleshooting “Power Issues" on Chromebooks

Dead Chromebook Battery: the battery can take up to 30 minutes to build a strong enough charge to turn the device on.

Chromebook Periodically "Going Dead": it could be going into sleep mode after not being used for several minutes (usually 10 minutes). Try shutting the lid, wait 10 seconds, open the lid back up, wait another 20 seconds. The white Chromebook window should then come up. If the power button is pressed while in sleep mode, the chromebook might be shutting down.

If All Else Fail: If you cannot get the chromebook back on after these steps, try hitting the refresh button and the power button while the chromebook is plugged in and charging.  If this does not work have a teacher fill out a Helpdesk Ticket.